Shipping & Returns

UPS Shipping Map

  • We ship through UPS and they cannot deliver to a PO box.  If you do not have a physical address for us to ship to, then we suggest you have your order shipped to your work, a friend, or family member.  
  • If you are from Canada, Alaska or Hawaii , you will need to include your e-mail and we will contact you to verify your shipping charges prior to us shipping your order. 
  • Some merchandise such as trees, tree stands, and other large items are subject to oversize charges. Charge information can be found on the item's page. 
  • We do not offer discounts of any kind with the exception of our on sale items. 
  • We do offer free shipping for orders over $250.00 of regular priced web sales to the continental United States.  (excluding items that are subject to oversized charges) 
  • If you would like to expedite shipping please contact is via e-mail at orders@kkringl.com and some one will respond with the appropriate charges prior to shipping.
  • We take great care in packaging all items for shipment and insure them; however in the event that any damage should occur please contact us via email at orders@kkringl.com.
  • We will refund, exchange, replace, or issue a store credit as long as it is within 30 days of your purchase.  Unfortunately, shipping and handling charges are non-refundable.  Merchandise must be returned in original condition and be accompanied by the receipt.
  • All sale items are final.  No refunds or exchanges will be allowed.
  • Please ship all returned merchandise to:

    Kris Kringl
    c/o returns
    907 Front Street
    Leavenworth, WA  98826

 The following is a rate chart that is used to determine your shipping charge for standard UPS Ground Shipping:

Order Subtotal Shipping Charge
Up to $40.00 $8.50
$40.01 to $60.00 $8.95
$60.01 to $80.00 $11.95
$80.01 to $100.00 $14.95
$100.01 to $150.00 $17.95
$150.01 to $200.00 $20.95
$200.01 to $250.00 $24.95
$250.01 and up Free

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