Shipping & Returns

- We ship through UPS and they cannot deliver to a PO box. If you do not have a physical address for us to ship to, then we suggest you have your order shipped to your work, a friend, or family member.
- If you are from Canada, Alaska or Hawaii , you will need to include your e-mail and we will contact you to verify your shipping charges prior to us shipping your order.
- Some merchandise such as trees, tree stands, and other large items are subject to oversize charges. Charge information can be found on the item's page.
- We do not offer discounts of any kind with the exception of our on sale items.
- We do offer free shipping for orders over $250.00 of regular priced web sales to the continental United States. (excluding items that are subject to oversized charges)
- If you would like to expedite shipping please contact is via e-mail at orders@kkringl.com and some one will respond with the appropriate charges prior to shipping.
- We take great care in packaging all items for shipment and insure them; however in the event that any damage should occur please contact us via email at orders@kkringl.com.
- We will refund, exchange, replace, or issue a store credit as long as it is within 30 days of your purchase. Unfortunately, shipping and handling charges are non-refundable. Merchandise must be returned in original condition and be accompanied by the receipt.
- All sale items are final. No refunds or exchanges will be allowed.
- Please ship all returned merchandise to:
Kris Kringl
c/o returns
907 Front Street
Leavenworth, WA 98826
The following is a rate chart that is used to determine your shipping charge for standard UPS Ground Shipping:
| Order Subtotal | Shipping Charge |
|---|---|
| Up to $40.00 | $8.50 |
| $40.01 to $60.00 | $8.95 |
| $60.01 to $80.00 | $11.95 |
| $80.01 to $100.00 | $14.95 |
| $100.01 to $150.00 | $17.95 |
| $150.01 to $200.00 | $20.95 |
| $200.01 to $250.00 | $24.95 |
| $250.01 and up | Free |