Shipping & Returns

UPS Shipping Map

  • We ship through UPS and they cannot deliver to a PO box.  If you do not have a physical address for us to ship to, then we suggest you have your order shipped to your work, a friend, or family member.  
  • If you are from Canada, Alaska or Hawaii , you will need to include your e-mail and we will contact you to verify your shipping charges prior to us shipping your order. 
  • Some merchandise such as trees, tree stands, and other large items are subject to oversize charges. You will be notified by email prior to shipping. 
  • We cannot guarantee the availability and/or quantity of your purchase due to sales going on at the same time in the store. We make every effort possible to remove items from the website that are no longer available.  If we have run out of an item you ordered you will be notified as quickly as possible by email. 
  • We do not offer discounts of any kind with the exception of our on sale items. 
  • We do offer free shipping for orders over $250.00 of regular priced web sales to the continental United States.  (excluding items that are subject to oversized charges) 
  • If you would like to expedite shipping please contact us via e-mail at and some one will respond with the appropriate charges prior to shipping.
  • We take great care in packaging all items for shipment and insure them; however in the event that any damage should occur please contact us via email at
  • We will refund, exchange, replace, or issue a store credit as long as it is within 30 days of your purchase.  Unfortunately, shipping and handling charges are non-refundable.  Merchandise must be returned in original condition and be accompanied by the receipt.
  • All sale items are final.  No refunds or exchanges will be allowed.
  • Please ship all returned merchandise to:

    Kris Kringl
    c/o returns
    907 Front Street
    Leavenworth, WA  98826

 The following is a rate chart that is used to determine your shipping charge for standard UPS Ground Shipping:

Order Subtotal Shipping Charge
Up to $40.00 $18.00
$40.01 to $60.00 $20.00
$60.01 to $80.00 $22.00
$80.01 to $100.00 $24.00
$100.01 to $150.00 $26.00
$150.01 to $200.00 $30.00
$200.01 to $250.00 $35.00
$250.01 and up Free

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